Summary: Benchmarks in Human Resources provide standardized metrics and performance indicators that help organizations assess the effectiveness and efficiency of their HR practices. Common HR benchmarks include time-to-hire, turnover rates, employee engagement scores, training completion rates, and cost-per-hire. These data points allow HR leaders to compare their performance against industry standards, identify areas for improvement, and make informed decisions to support strategic workforce goals. By leveraging benchmarks, organizations can ensure alignment with best practices, track progress over time, and demonstrate the value of HR initiatives to stakeholders. When integrated with tools like AI and workforce analytics, benchmarks become even more powerful in driving continuous improvement and business outcomes.
| Title | Duration | Description |
|---|---|---|
| Leveraging AI in Human Resources | 14 min/14 questions | The Leveraging AI in Human Resources Awareness (Entry Level) benchmark measures your familiarity with artificial intelligence (AI) and some of its most common tools and practices in the human resources (HR) domain. You will be evaluated on your knowledge of AI use cases, responsible and ethical AI use, how AI is revolutionizing human resources, and leveraging AI tools to streamline HR functions. |
Summary: Human resources are the heart of an organization. HR unites every part of an organization and are responsible for more than just talent management, recruiting qualified employees, onboarding, and performance management. Learn more about the competencies and skills required by the Human Resources Consultant. This Journey is based on real-time market information from Lightcast and focuses on the role of the Human Resources Consultant within organizations.
| Title | Duration | Description |
|---|---|---|
| Human Resources | 6h, 16m, 18s | What is human resources – people or function? In defining this nucleus, you'll explore both – what it means to the company, its function, roles, responsibilities, and essential measurements. |
| Hiring, Recruiting, Interviewing | 5h, 24m, 18s | One of the most significant challenges facing organizations is hiring qualified employees. The talent acquisition process has changed significantly in recent years due to changes in labor-market conditions, as well as advances in technology. Learn more about hiring, recruiting, and interviewing. |
| Onboarding, Employee Engagement, and Talent Management | 2h, 59m, 43s | An effective onboarding program can increase new employee acclimation, and an engaged workforce creates a positive work environment that boosts productivity, encourages creativity, and helps you engage and retain talented employees. Learn more about onboarding, employee engagement, and talent management. |
| Employee Relations and Managing Conflict | 5h, 25m, 49s | A conflict-free life is the stuff of dreams. But the world doesn’t work that way, and for all of us, workplace conflict is sadly an inevitability. Learn more about employee relations and managing conflict. |
Summary: Human resources is the lifeblood of an organization, and is about more than just managing people. You can discover that human resources touch every part of an organization from recruitment and development, performance management, business planning, compliance, and more. Human resources includes staffing, setting policies, compensation and benefits, retention, training, employment laws, and worker protection. Learn more about the role of Human Resources within organizations.
| Title | Duration | Description |
|---|---|---|
| Talent Management | 1h, 23m, 19s | Human resource professionals use best practices to hire, manage, develop, and retain top talent. Learn how companies optimally manage their talent for success. |
| Performance Management | 5h, 24m, 18s | Effectively managing performance can help avoid termination of employees and boost productivity at all levels of your organization. Learn about the factors involved in successful performance management. |
| Employee Retention, Compensation, and Benefits | 2h, 59m, 43s | Learn about how Human Resources can help design and implement the best methods for delivering impactful compensation and benefit programs for your employees, as well as engage employees with a purpose to increase retention rates within an organization. |
| Organizational Culture | 5h, 25m, 49s | Organizational culture is a system of shared values driving how people behave in organizations. Improve your workplace culture to drive strategy. |
Summary: Catered to HR professionals focused on implementing and managing HR programs and activities, important knowledge and skills required to become an effective professional in Human Resources. You’ll explore what you need to advance your HR career, including recruiting skills, benefits knowledge, and more.
| Title | Duration | Description |
|---|---|---|
| Professional in Human Resources: Introduction to PHR® | 1h, 37m, 23s | The human resources profession is about empowering people, driving culture, and ensuring business success. This course covers the purpose of the human resources profession and the value of HR certification. It also covers the key characteristics of the six shared competencies in human resources. Finally, this course introduces the seven functional areas of the PHR® exam. This course is aligned with the HRCI PHR® Professional in Human Resources® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Business Environment | 1h, 18m, 34s | Few HR professionals have the chance to build a business from the ground up or restructure a company for greater efficiency. However, regardless of whether that opportunity arises, understanding the business environment is critical for effective human resources. This course introduces the key characteristics of the overall business environment, including common structures and hierarchies. It also covers influencing factors that impact the business environment and how to interpret trends. Finally, this course describes the dynamic role and value of human resources in the business environment. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Stakeholder Relationships | 1h, 29m, 18s | The HR role and functions are effective for the organization while also providing value to its stakeholders. This course covers the functions of the HR Department, responsibilities of the role, and how they both align to achieve success with organizational stakeholders. This course also covers how cross-functional stakeholders are vital to effective organizational relationships. Finally, the course covers key tools used to understand reporting relationships, including the organizational chart and span of control. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Risk Management Practices | 1h, 17m, 2s | Risk is inevitable, but how you manage it determines success. In today’s fast-paced business environment, HR professionals must navigate a multitude of risks both within and external to their organizations. This course introduces key characteristics of enterprise risk management, including common risk sources. It also covers strategies for identifying risks, such as audits, and equips you with tools to assess, anticipate, and manage HR risks proactively. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Business Measures | 1h, 5m, 49s | HR metrics can help you transform data into actionable insights. In this course, you'll learn about the value and purpose of HR metrics, helping you understand why they are essential for strategic decision-making. This course also covers critical workforce analytics, equipping you with the tools to measure and enhance workforce efficiency. Finally, this course introduces ways to leverage HR metrics for continuous improvement. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Workforce Planning Foundations | 42m, 50s | HR professionals play a pivotal role in shaping the workforce to meet organizational goals, making strategic workforce planning essential for long-term success. This course covers the fundamentals of workforce planning, providing a solid foundation for aligning talent strategies with business needs. It explores forecasting techniques and gap analysis, equipping HR professionals with tools to anticipate workforce demands and address skill shortages. Finally, the course examines the strategic role of succession planning and the importance of job analysis in creating compliant, effective job descriptions. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Candidate Interviewing and Selection | 50m, 8s | HR professionals play a crucial role in identifying, selecting, and seamlessly integrating top talent to drive organizational success. This course covers effective interviewing and selection techniques, ensuring HR professionals can identify the best candidates for their organizations. This course also explores screening tools and assessments to enhance decision-making and improve hiring accuracy. Finally, this course examines job offers, negotiation strategies, and comprehensive onboarding practices to foster long-term employee success and retention. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Foundations of Organizational Learning | 38m, 54s | HR professionals are instrumental in fostering employee growth by designing learning initiatives that enhance skills and drive business success. This course covers adult learning principles and methods, equipping HR professionals with strategies to create effective training programs. It also explores the distinction between training and development, ensuring organizations invest in both immediate skill-building and long-term employee growth. Finally, this course examines how to align learning initiatives with business goals and conduct needs assessments to identify and address workforce development priorities. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Career Pathing and Professional Growth | 45m, 33s | HR professionals play a vital role in nurturing talent and developing future leaders through strategic learning and growth initiatives. This course covers mentorship and coaching models, providing HR professionals with tools to support employee development. This course also explores the creation of individual development plans and structured leadership training programs to strengthen management capabilities. Finally, this course examines the impact of informal and peer learning, fostering a collaborative culture that enhances continuous development and knowledge sharing. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Succession Planning and Performance Data | 34m, 33s | HR professionals play an essential role in ensuring business continuity by identifying and developing future leaders through strategic succession planning. This course covers the key elements of succession planning, equipping HR professionals with the knowledge to build strong talent pipelines. This course also explores turnover and attrition metrics, along with 9-box tools and talent grid analysis, to assess and develop high-potential employees. Finally, this course examines best practices in succession planning, helping organizations mitigate risk and maintain leadership stability. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Administering Learning and Development Programs | 39m, 32s | HR professionals play a crucial role in ensuring employees receive impactful training that meets compliance standards and drives business success. This course covers compliance training essentials, providing HR professionals with strategies to develop legally sound and effective programs. This course also explores designing engaging e-learning experiences and evaluating training ROI to measure the impact of learning initiatives. Finally, the course examines best practices for communicating learning and development opportunities, ensuring employees are aware of and engaged in their growth potential. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Learning and Development Trends | 30m, 4s | HR professionals are at the forefront of transforming workplace learning, leveraging innovative strategies that enhance engagement and knowledge retention. This course covers emerging trends such as gamification and microlearning, helping HR professionals design interactive and effective training experiences. It explores blended and virtual learning approaches, equipping organizations with flexible development solutions. Finally, the course examines how to foster a continuous learning culture, ensuring employees remain adaptable and ready for future challenges. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Total Reward Strategy, Compensation Programs, and Methods | 52m, 36s | HR professionals play a critical role in designing compensation and benefits structures that attract, retain, and motivate top talent. This course covers the fundamentals of job architecture and explores strategies for defining a total rewards approach, ensuring alignment with business goals and employee expectations. The course examines best practices for integrating compensation, benefits, and recognition programs to drive engagement and organizational success. It covers direct and indirect compensation programs, and the balance between monetary and nonmonetary rewards, ensuring a holistic approach to employee motivation. Finally, this course examines compensation goals, pay structures, and internal equity, helping organizations maintain fairness and competitiveness in the job market. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Variable Pay and Incentives | 25m, 22s | HR professionals are key in designing compensation programs that drive performance and align employee goals with organizational success. This course covers variable compensation programs, providing insights into how to structure performance-based rewards effectively. It also explores incentive plan design, highlighting common pitfalls to avoid and best practices for success. Finally, the course examines sales compensation and commission plans, ensuring organizations can motivate their sales teams to achieve targets and contribute to overall business growth. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Benefits and Non-Monetary Rewards | 32m, 27s | HR professionals play a crucial role in designing benefits programs that support employee well-being, engagement, and long-term security. This course covers the fundamentals of benefits programs, providing an overview of key offerings that enhance employee satisfaction. It also explores non-monetary rewards and recognition strategies, ensuring organizations foster a culture of appreciation. Finally, the course examines healthcare and wellness initiatives, retirement plans, and paid leave policies, helping HR professionals create comprehensive benefits packages that attract and retain top talent. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Employee Lifecycle and Engagement Fundamentals | 38m, 41s | Employee engagement is a critical driver of organizational success. This course introduces employee engagement concepts and their impacts, providing a foundation for understanding why engagement matters. Next, it covers key distinctions between engagement and satisfaction. Finally, the course covers the employee lifecycle and how to measure engagement throughout. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Surveys and Focus Groups for Engagement | 38m, 43s | Collecting employee feedback is essential for improving engagement. This course introduces best practices for designing effective engagement surveys, ensuring that the right questions are asked to gather meaningful insights. It also covers focus group facilitation techniques, equipping participants with the skills to lead discussions that uncover deeper employee perspectives. Finally, the course covers how to develop action plans from feedback, and the importance of communicating survey results and building trust. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Performance Management and Rewards | 45m, 49s | HR professionals play a vital role in fostering a high-performance culture by aligning employee development with organizational success. This course covers performance reviews and goal-setting strategies, ensuring employees have clear objectives and growth opportunities. It also explores promotions, career advancement, and employee recognition as key drivers of engagement and retention. Finally, the course examines the connection between performance and compensation, along with best practices for continuous feedback and check-ins. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Coaching and Corrective Actions | 47m, 53s | HR professionals are essential in guiding employees toward success while effectively addressing performance challenges with fairness and accountability. This course covers coaching and feedback models, equipping HR professionals with strategies to support employee development. The course also explores performance improvement plans (PIPs), progressive discipline, and engagement techniques for addressing performance issues constructively. Finally, it examines red flags, documentation standards, and compassionate approaches to termination, ensuring legal compliance and a respectful offboarding process. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Retention and Offboarding | 39m, 42s | HR professionals play a critical role in retaining top talent while managing workforce transitions with care and strategy. This course covers key retention drivers and strategies, helping organizations create an environment that fosters long-term employee commitment. You'll explore best practices for handling reductions in force (RIFs) and downsizing while minimizing the impact on engagement and morale. Finally, the course examines effective offboarding, alumni programs, and voluntary separations, ensuring smooth transitions that maintain positive employer-employee relationships. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Engagement Trends | 30m, 36s | HR professionals are at the forefront of creating dynamic, data-driven engagement strategies that enhance productivity and workplace satisfaction. This course covers analytics for engagement, equipping HR professionals with the tools to measure and improve employee motivation and retention. It also explores multigenerational and remote workforce trends, ensuring organizations adapt to evolving workplace dynamics. Finally, the course examines innovative engagement experiments, helping HR leaders implement creative strategies to boost morale and performance. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Health, Safety, and Security Regulations | 34m, 22s | HR professionals play a crucial role in creating a safe and compliant work environment that protects employees and the organization. This course covers OSHA compliance essentials, ensuring HR professionals understand key safety regulations and requirements. It also explores workers' compensation policies and return-to-work programs to support employees recovering from workplace injuries. Finally, the course examines emergency response planning, workplace violence prevention, and substance abuse policies, helping organizations maintain a secure and drug-free workplace. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Workplace Substance Abuse and Privacy Issues | 36m, 31s | HR professionals must balance workplace safety, legal compliance, and employee rights when managing substance testing and privacy policies. In this course, you'll explore how to craft substance testing policies, ensuring alignment with legal and ethical considerations. The course also explores strategies for addressing addiction in the workplace while providing necessary accommodations. Finally, this course examines confidentiality, medical privacy, and the complexities of global and multi-state privacy regulations, helping organizations navigate compliance while respecting employee rights. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Creating and Communicating Policies | 34m, 51s | HR professionals play a vital role in developing, implementing, and enforcing workplace policies that ensure consistency and legal compliance. This course covers the creation of employee handbooks and standard operating procedures (SOPs), providing a foundation for clear workplace expectations. It also explores best practices for communicating policy changes effectively to ensure employee understanding and adherence. Finally, the course examines time, attendance, and expense policies, along with strategies for monitoring and auditing compliance to maintain accountability and organizational integrity. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Alternative Dispute Resolution and Proactive Employee Relations | 56m, 31s | HR professionals play a key role in maintaining a positive work environment by addressing conflicts fairly and effectively. This course covers mediation and arbitration, providing insight into alternative dispute resolution (ADR) methods. This course also explores progressive discipline and positive employee relations strategies that foster a culture of fairness and accountability. Finally, this course examines grievance handling in nonunion settings and analyzes real-world ADR case studies, equipping HR professionals with practical approaches to conflict resolution. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Labor Relations in Union and Non-Union Settings | 1h, 29m | HR professionals must navigate complex labor laws and employee relations to ensure fair practices while mitigating organizational risk. This course covers the basics of the National Labor Relations Act (NLRA) and employee rights, providing a foundation for understanding union organization and representation. It also explores collective bargaining essentials, contract administration, and grievance procedures to help HR professionals manage union and non-union environments effectively. Finally, this course examines advanced labor negotiations, multilocation and multistate complexities, and strategies for avoiding unfair labor practices (ULPs) and litigation risks, ensuring compliance and workplace stability. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Introduction to HRIS and Data Management | 38m, 5s | HR professionals rely on Human Resource Information Systems (HRIS) to streamline processes, maintain accurate records, and enhance data-driven decision-making. This course covers HRIS fundamentals, providing an understanding of key system functions and capabilities. This course also explores best practices for data entry, maintenance, and managing employee status changes to ensure accuracy and compliance. Finally, this course examines the process of selecting and implementing an HRIS, equipping HR professionals with the knowledge to choose the right system and optimize its use for organizational success. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Generating Reports and Analyzing Trends | 34m, 23s | HR professionals play a crucial role in leveraging data to drive strategic decision-making and organizational success. This course covers standard reports, ensuring HR professionals can efficiently track key workforce metrics. This course also explores customized reporting and dashboards, providing insights tailored to business needs. Finally, this course examines forecasting, predictive analytics, and best practices for sharing results with stakeholders, empowering HR teams to make data-driven decisions that enhance workforce planning and performance. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Security and Data Integrity | 44m, 55s | HR professionals are responsible for safeguarding sensitive employee data while ensuring compliance with privacy regulations and security best practices. This course covers system access and permissions, ensuring proper controls are in place to protect confidential information. This course also explores data privacy, accuracy, and audit trails to maintain compliance and integrity in HR records. Finally, this course examines disaster recovery planning, backup strategies, and cybersecurity threats in HR. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Advanced HR Tech and Future Outlook | 40m, 51s | HR professionals are leveraging AI, automation, and integrated systems to enhance efficiency and strategic decision-making. This course covers AI and automation in HR, exploring how technology streamlines processes and improves workforce management. It also examines emerging trends in employee self-service portals (ESS) and system integrations with finance and IT, ensuring seamless data flow across departments. Finally, this course explores building a data-driven culture and advancing analytics maturity, empowering HR professionals to make informed, impactful decisions. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
Summary: Catered to more strategic and organization-focused HR professionals, learn important knowledge and skills required to become an effective professional in Human Resources. You’ll explore what you need to advance your HR career, including recruiting skills, benefits knowledge, and more.
| Title | Duration | Description |
|---|---|---|
| Professional in Human Resources: Introduction to PHR® | 1h, 37m, 23s | The human resources profession is about empowering people, driving culture, and ensuring business success. This course covers the purpose of the human resources profession and the value of HR certification. It also covers the key characteristics of the six shared competencies in human resources. Finally, this course introduces the seven functional areas of the PHR® exam. This course is aligned with the HRCI PHR® Professional in Human Resources® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Business Environment | 1h, 18m, 34s | Few HR professionals have the chance to build a business from the ground up or restructure a company for greater efficiency. However, regardless of whether that opportunity arises, understanding the business environment is critical for effective human resources. This course introduces the key characteristics of the overall business environment, including common structures and hierarchies. It also covers influencing factors that impact the business environment and how to interpret trends. Finally, this course describes the dynamic role and value of human resources in the business environment. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Stakeholder Relationships | 1h, 29m, 18s | The HR role and functions are effective for the organization while also providing value to its stakeholders. This course covers the functions of the HR Department, responsibilities of the role, and how they both align to achieve success with organizational stakeholders. This course also covers how cross-functional stakeholders are vital to effective organizational relationships. Finally, the course covers key tools used to understand reporting relationships, including the organizational chart and span of control. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Risk Management Practices | 1h, 17m, 2s | Risk is inevitable, but how you manage it determines success. In today’s fast-paced business environment, HR professionals must navigate a multitude of risks both within and external to their organizations. This course introduces key characteristics of enterprise risk management, including common risk sources. It also covers strategies for identifying risks, such as audits, and equips you with tools to assess, anticipate, and manage HR risks proactively. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Business Measures | 1h, 5m, 49s | HR metrics can help you transform data into actionable insights. In this course, you'll learn about the value and purpose of HR metrics, helping you understand why they are essential for strategic decision-making. This course also covers critical workforce analytics, equipping you with the tools to measure and enhance workforce efficiency. Finally, this course introduces ways to leverage HR metrics for continuous improvement. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Senior Professional in Human Resources: Strategic Leadership and Business Alignment | 1h, 1m, 42s | HR professionals are at the heart of strategic business success. This course establishes the foundational strategic lens required for senior HR professionals, focusing on how HR aligns with and drives business goals, moving beyond operational tasks to strategic policymaking. You'll explore how HR contributes to an organization's mission, vision, and values, as well as various organizational structures, their influence on HR strategies and outcomes, and how to ensure alignment across departments. You'll also learn how HR professionals influence organizational outcomes by building strong stakeholder relationships and change management strategies, and utilizing evidence-based decision-making. This course is aligned with the HRCI SPHR® Senior Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Workforce Planning Foundations | 42m, 50s | HR professionals play a pivotal role in shaping the workforce to meet organizational goals, making strategic workforce planning essential for long-term success. This course covers the fundamentals of workforce planning, providing a solid foundation for aligning talent strategies with business needs. It explores forecasting techniques and gap analysis, equipping HR professionals with tools to anticipate workforce demands and address skill shortages. Finally, the course examines the strategic role of succession planning and the importance of job analysis in creating compliant, effective job descriptions. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Candidate Interviewing and Selection | 50m, 8s | HR professionals play a crucial role in identifying, selecting, and seamlessly integrating top talent to drive organizational success. This course covers effective interviewing and selection techniques, ensuring HR professionals can identify the best candidates for their organizations. This course also explores screening tools and assessments to enhance decision-making and improve hiring accuracy. Finally, this course examines job offers, negotiation strategies, and comprehensive onboarding practices to foster long-term employee success and retention. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Senior Professional in Human Resources: Strategic Workforce Planning and Talent Management | 1h, 13m, 26s | Senior HR leaders play a vital role in shaping their organization's future by strategically aligning talent with long-term business goals. This course is for senior HR leaders looking to align their organization's talent with long-term business goals. You'll learn how to forecast future talent needs, develop strategies to attract, engage, and manage your workforce, and analyze talent gaps and create human capital management plans. Additionally, you'll examine all aspects of talent management, and topics like talent decisions, training strategies, and succession planning. You'll also address managing major workforce transitions and developing effective offboarding strategies. This course is aligned with the HRCI SPHR® Senior Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Foundations of Organizational Learning | 38m, 54s | HR professionals are instrumental in fostering employee growth by designing learning initiatives that enhance skills and drive business success. This course covers adult learning principles and methods, equipping HR professionals with strategies to create effective training programs. It also explores the distinction between training and development, ensuring organizations invest in both immediate skill-building and long-term employee growth. Finally, this course examines how to align learning initiatives with business goals and conduct needs assessments to identify and address workforce development priorities. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Career Pathing and Professional Growth | 45m, 33s | HR professionals play a vital role in nurturing talent and developing future leaders through strategic learning and growth initiatives. This course covers mentorship and coaching models, providing HR professionals with tools to support employee development. This course also explores the creation of individual development plans and structured leadership training programs to strengthen management capabilities. Finally, this course examines the impact of informal and peer learning, fostering a collaborative culture that enhances continuous development and knowledge sharing. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Succession Planning and Performance Data | 34m, 33s | HR professionals play an essential role in ensuring business continuity by identifying and developing future leaders through strategic succession planning. This course covers the key elements of succession planning, equipping HR professionals with the knowledge to build strong talent pipelines. This course also explores turnover and attrition metrics, along with 9-box tools and talent grid analysis, to assess and develop high-potential employees. Finally, this course examines best practices in succession planning, helping organizations mitigate risk and maintain leadership stability. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Administering Learning and Development Programs | 39m, 32s | HR professionals play a crucial role in ensuring employees receive impactful training that meets compliance standards and drives business success. This course covers compliance training essentials, providing HR professionals with strategies to develop legally sound and effective programs. This course also explores designing engaging e-learning experiences and evaluating training ROI to measure the impact of learning initiatives. Finally, the course examines best practices for communicating learning and development opportunities, ensuring employees are aware of and engaged in their growth potential. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Learning and Development Trends | 30m, 4s | HR professionals are at the forefront of transforming workplace learning, leveraging innovative strategies that enhance engagement and knowledge retention. This course covers emerging trends such as gamification and microlearning, helping HR professionals design interactive and effective training experiences. It explores blended and virtual learning approaches, equipping organizations with flexible development solutions. Finally, the course examines how to foster a continuous learning culture, ensuring employees remain adaptable and ready for future challenges. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Employee Lifecycle and Engagement Fundamentals | 38m, 41s | Employee engagement is a critical driver of organizational success. This course introduces employee engagement concepts and their impacts, providing a foundation for understanding why engagement matters. Next, it covers key distinctions between engagement and satisfaction. Finally, the course covers the employee lifecycle and how to measure engagement throughout. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Surveys and Focus Groups for Engagement | 38m, 43s | Collecting employee feedback is essential for improving engagement. This course introduces best practices for designing effective engagement surveys, ensuring that the right questions are asked to gather meaningful insights. It also covers focus group facilitation techniques, equipping participants with the skills to lead discussions that uncover deeper employee perspectives. Finally, the course covers how to develop action plans from feedback, and the importance of communicating survey results and building trust. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Performance Management and Rewards | 45m, 49s | HR professionals play a vital role in fostering a high-performance culture by aligning employee development with organizational success. This course covers performance reviews and goal-setting strategies, ensuring employees have clear objectives and growth opportunities. It also explores promotions, career advancement, and employee recognition as key drivers of engagement and retention. Finally, the course examines the connection between performance and compensation, along with best practices for continuous feedback and check-ins. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Coaching and Corrective Actions | 47m, 53s | HR professionals are essential in guiding employees toward success while effectively addressing performance challenges with fairness and accountability. This course covers coaching and feedback models, equipping HR professionals with strategies to support employee development. The course also explores performance improvement plans (PIPs), progressive discipline, and engagement techniques for addressing performance issues constructively. Finally, it examines red flags, documentation standards, and compassionate approaches to termination, ensuring legal compliance and a respectful offboarding process. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Retention and Offboarding | 39m, 42s | HR professionals play a critical role in retaining top talent while managing workforce transitions with care and strategy. This course covers key retention drivers and strategies, helping organizations create an environment that fosters long-term employee commitment. You'll explore best practices for handling reductions in force (RIFs) and downsizing while minimizing the impact on engagement and morale. Finally, the course examines effective offboarding, alumni programs, and voluntary separations, ensuring smooth transitions that maintain positive employer-employee relationships. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Engagement Trends | 30m, 36s | HR professionals are at the forefront of creating dynamic, data-driven engagement strategies that enhance productivity and workplace satisfaction. This course covers analytics for engagement, equipping HR professionals with the tools to measure and improve employee motivation and retention. It also explores multigenerational and remote workforce trends, ensuring organizations adapt to evolving workplace dynamics. Finally, the course examines innovative engagement experiments, helping HR leaders implement creative strategies to boost morale and performance. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Total Reward Strategy, Compensation Programs, and Methods | 52m, 36s | HR professionals play a critical role in designing compensation and benefits structures that attract, retain, and motivate top talent. This course covers the fundamentals of job architecture and explores strategies for defining a total rewards approach, ensuring alignment with business goals and employee expectations. The course examines best practices for integrating compensation, benefits, and recognition programs to drive engagement and organizational success. It covers direct and indirect compensation programs, and the balance between monetary and nonmonetary rewards, ensuring a holistic approach to employee motivation. Finally, this course examines compensation goals, pay structures, and internal equity, helping organizations maintain fairness and competitiveness in the job market. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Variable Pay and Incentives | 25m, 22s | HR professionals are key in designing compensation programs that drive performance and align employee goals with organizational success. This course covers variable compensation programs, providing insights into how to structure performance-based rewards effectively. It also explores incentive plan design, highlighting common pitfalls to avoid and best practices for success. Finally, the course examines sales compensation and commission plans, ensuring organizations can motivate their sales teams to achieve targets and contribute to overall business growth. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Benefits and Non-Monetary Rewards | 32m, 27s | HR professionals play a crucial role in designing benefits programs that support employee well-being, engagement, and long-term security. This course covers the fundamentals of benefits programs, providing an overview of key offerings that enhance employee satisfaction. It also explores non-monetary rewards and recognition strategies, ensuring organizations foster a culture of appreciation. Finally, the course examines healthcare and wellness initiatives, retirement plans, and paid leave policies, helping HR professionals create comprehensive benefits packages that attract and retain top talent. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Health, Safety, and Security Regulations | 34m, 22s | HR professionals play a crucial role in creating a safe and compliant work environment that protects employees and the organization. This course covers OSHA compliance essentials, ensuring HR professionals understand key safety regulations and requirements. It also explores workers' compensation policies and return-to-work programs to support employees recovering from workplace injuries. Finally, the course examines emergency response planning, workplace violence prevention, and substance abuse policies, helping organizations maintain a secure and drug-free workplace. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Workplace Substance Abuse and Privacy Issues | 36m, 31s | HR professionals must balance workplace safety, legal compliance, and employee rights when managing substance testing and privacy policies. In this course, you'll explore how to craft substance testing policies, ensuring alignment with legal and ethical considerations. The course also explores strategies for addressing addiction in the workplace while providing necessary accommodations. Finally, this course examines confidentiality, medical privacy, and the complexities of global and multi-state privacy regulations, helping organizations navigate compliance while respecting employee rights. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Creating and Communicating Policies | 34m, 51s | HR professionals play a vital role in developing, implementing, and enforcing workplace policies that ensure consistency and legal compliance. This course covers the creation of employee handbooks and standard operating procedures (SOPs), providing a foundation for clear workplace expectations. It also explores best practices for communicating policy changes effectively to ensure employee understanding and adherence. Finally, the course examines time, attendance, and expense policies, along with strategies for monitoring and auditing compliance to maintain accountability and organizational integrity. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Alternative Dispute Resolution and Proactive Employee Relations | 56m, 31s | HR professionals play a key role in maintaining a positive work environment by addressing conflicts fairly and effectively. This course covers mediation and arbitration, providing insight into alternative dispute resolution (ADR) methods. This course also explores progressive discipline and positive employee relations strategies that foster a culture of fairness and accountability. Finally, this course examines grievance handling in nonunion settings and analyzes real-world ADR case studies, equipping HR professionals with practical approaches to conflict resolution. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Labor Relations in Union and Non-Union Settings | 1h, 29m | HR professionals must navigate complex labor laws and employee relations to ensure fair practices while mitigating organizational risk. This course covers the basics of the National Labor Relations Act (NLRA) and employee rights, providing a foundation for understanding union organization and representation. It also explores collective bargaining essentials, contract administration, and grievance procedures to help HR professionals manage union and non-union environments effectively. Finally, this course examines advanced labor negotiations, multilocation and multistate complexities, and strategies for avoiding unfair labor practices (ULPs) and litigation risks, ensuring compliance and workplace stability. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Introduction to HRIS and Data Management | 38m, 5s | HR professionals rely on Human Resource Information Systems (HRIS) to streamline processes, maintain accurate records, and enhance data-driven decision-making. This course covers HRIS fundamentals, providing an understanding of key system functions and capabilities. This course also explores best practices for data entry, maintenance, and managing employee status changes to ensure accuracy and compliance. Finally, this course examines the process of selecting and implementing an HRIS, equipping HR professionals with the knowledge to choose the right system and optimize its use for organizational success. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Generating Reports and Analyzing Trends | 34m, 23s | HR professionals play a crucial role in leveraging data to drive strategic decision-making and organizational success. This course covers standard reports, ensuring HR professionals can efficiently track key workforce metrics. This course also explores customized reporting and dashboards, providing insights tailored to business needs. Finally, this course examines forecasting, predictive analytics, and best practices for sharing results with stakeholders, empowering HR teams to make data-driven decisions that enhance workforce planning and performance. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Security and Data Integrity | 44m, 55s | HR professionals are responsible for safeguarding sensitive employee data while ensuring compliance with privacy regulations and security best practices. This course covers system access and permissions, ensuring proper controls are in place to protect confidential information. This course also explores data privacy, accuracy, and audit trails to maintain compliance and integrity in HR records. Finally, this course examines disaster recovery planning, backup strategies, and cybersecurity threats in HR. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Professional in Human Resources: Advanced HR Tech and Future Outlook | 40m, 51s | HR professionals are leveraging AI, automation, and integrated systems to enhance efficiency and strategic decision-making. This course covers AI and automation in HR, exploring how technology streamlines processes and improves workforce management. It also examines emerging trends in employee self-service portals (ESS) and system integrations with finance and IT, ensuring seamless data flow across departments. Finally, this course explores building a data-driven culture and advancing analytics maturity, empowering HR professionals to make informed, impactful decisions. This course is aligned with the HRCI PHR® Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
| Senior Professional in Human Resources: Strategic HR Information Management, Safety, and Security | 1h, 11m, 28s | HR leaders must strategically manage technology and risk to protect organizational assets and drive business success. In this final course, learn how to use technology and manage risk to protect an organization's assets and drive strategic outcomes. You'll also discover strategic data privacy and security methods to protect against threats, as well as how to utilize tiered HRIS access controls to safeguard sensitive data and ensure compliance. Finally, you'll examine strategic safety and security strategies, the importance of proactive risk management across all HR functions, and how to prepare for the SPHR exam. This course is aligned with the HRCI SPHR® Senior Professional in Human Resource® 2024 Exam Content Outline and is designed to assist learners as part of their exam preparation. |
*Note: Some resources may not be available after FY25