Summary: Benchmarks in Human Resources provide standardized metrics and performance indicators that help organizations assess the effectiveness and efficiency of their HR practices. Common HR benchmarks include time-to-hire, turnover rates, employee engagement scores, training completion rates, and cost-per-hire. These data points allow HR leaders to compare their performance against industry standards, identify areas for improvement, and make informed decisions to support strategic workforce goals. By leveraging benchmarks, organizations can ensure alignment with best practices, track progress over time, and demonstrate the value of HR initiatives to stakeholders. When integrated with tools like AI and workforce analytics, benchmarks become even more powerful in driving continuous improvement and business outcomes.
Title | Duration | Description |
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Leveraging AI in Human Resources | 14 min/14 questions | The Leveraging AI in Human Resources Awareness (Entry Level) benchmark measures your familiarity with artificial intelligence (AI) and some of its most common tools and practices in the human resources (HR) domain. You will be evaluated on your knowledge of AI use cases, responsible and ethical AI use, how AI is revolutionizing human resources, and leveraging AI tools to streamline HR functions. |
Summary: Human resources are the heart of an organization. HR unites every part of an organization and are responsible for more than just talent management, recruiting qualified employees, onboarding, and performance management. Learn more about the competencies and skills required by the Human Resources Consultant. This Journey is based on real-time market information from Lightcast and focuses on the role of the Human Resources Consultant within organizations.
Title | Duration | Description |
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Human Resources | 6h, 16m, 18s | What is human resources – people or function? In defining this nucleus, you'll explore both – what it means to the company, its function, roles, responsibilities, and essential measurements. |
Hiring, Recruiting, Interviewing | 5h, 24m, 18s | One of the most significant challenges facing organizations is hiring qualified employees. The talent acquisition process has changed significantly in recent years due to changes in labor-market conditions, as well as advances in technology. Learn more about hiring, recruiting, and interviewing. |
Onboarding, Employee Engagement, and Talent Management | 2h, 59m, 43s | An effective onboarding program can increase new employee acclimation, and an engaged workforce creates a positive work environment that boosts productivity, encourages creativity, and helps you engage and retain talented employees. Learn more about onboarding, employee engagement, and talent management. |
Employee Relations and Managing Conflict | 5h, 25m, 49s | A conflict-free life is the stuff of dreams. But the world doesn’t work that way, and for all of us, workplace conflict is sadly an inevitability. Learn more about employee relations and managing conflict. |
Summary: Human resources is the lifeblood of an organization, and is about more than just managing people. You can discover that human resources touch every part of an organization from recruitment and development, performance management, business planning, compliance, and more. Human resources includes staffing, setting policies, compensation and benefits, retention, training, employment laws, and worker protection. Learn more about the role of Human Resources within organizations.
Title | Duration | Description |
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Talent Management | 1h, 23m, 19s | Human resource professionals use best practices to hire, manage, develop, and retain top talent. Learn how companies optimally manage their talent for success. |
Performance Management | 5h, 24m, 18s | Effectively managing performance can help avoid termination of employees and boost productivity at all levels of your organization. Learn about the factors involved in successful performance management. |
Employee Retention, Compensation, and Benefits | 2h, 59m, 43s | Learn about how Human Resources can help design and implement the best methods for delivering impactful compensation and benefit programs for your employees, as well as engage employees with a purpose to increase retention rates within an organization. |
Organizational Culture | 5h, 25m, 49s | Organizational culture is a system of shared values driving how people behave in organizations. Improve your workplace culture to drive strategy. |
Summary: Catered to HR professionals focused on implementing and managing HR programs and activities, important knowledge and skills required to become an effective professional in Human Resources. You’ll explore what you need to advance your HR career, including recruiting skills, benefits knowledge, and more.
Title | Duration | Description |
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Professional in Human Resources: Introduction to PHR Exam | 39m, 10s | Discover the qualifications for HR certification and who is eligible. Learn about the contents of the PHR® Exam by HRCI® and how the test is constructed. Try the HR skill assessment tool to determine your skill level and develop a personalized study plan. |
Professional in Human Resources: Business Environment | 37m, 10s | Explore considerations of the external environment to create thriving businesses and learn about tools used to measure effectiveness. Useful for preparing for the PHR® exam. |
Professional in Human Resources: Business Planning | 35m, 27s | Understand how to design and reshape organizations to meet business goals. Learn how to construct dynamic organizations that yield top results. Prepares for the PHR® exam. |
Professional in Human Resources: HR Organization | 1h, 37s | Examine HR's role and function, essential measurements, and how HR adds value to stakeholders. Prepares for the PHR® exam. |
Professional in Human Resources: HR Tools and Processes | 1h, 10m, 53s | Learn essential HR tools and processes that help you become a trusted partner and adviser. Prepares for the PHR® exam. |
Professional in Human Resources: Talent Planning | 33m, 19s | Learn how HR assesses the workforce and plans for talent acquisition and transition. Prepares for the PHR® exam. |
Professional in Human Resources: Talent Sourcing | 47m | Understand employer branding and creative sourcing strategies to build a sustainable talent pipeline. Prepares for the PHR® exam. |
Professional in Human Resources: Recruiting | 1h, 45m, 52s | Explore the full recruiting life cycle, trends, and laws to enhance hiring outcomes. Prepares for the PHR® exam. |
Professional in Human Resources Recruiting: Organizational Development | 1h, 14m, 39s | Learn foundational concepts that help employees thrive and interact peacefully. Prepares for the PHR® exam. |
Professional in Human Resources: Performance Management | 54m, 25s | Understand HR’s evolving role in helping managers and employees succeed in performance management. Prepares for the PHR® exam. |
Professional in Human Resources: Learning | 1h, 13m, 52s | Explore methodologies for training and HR's role in developing people. Prepares for the PHR® exam. |
Professional in Human Resources: Job Architecture | 1h, 29m, 24s | Discover how to define salaries, reduce confusion, and explain job compensation. Prepares for the PHR® exam. |
Professional in Human Resources: Compensation | 1h, 53m, 31s | Learn about types of compensation, payroll basics, and response roles of HR. Prepares for the PHR® exam. |
Professional in Human Resources: Benefits | 2h, 6m, 2s | Understand mandatory and optional benefits, legislative compliance, and planning risks. Prepares for the PHR® exam. |
Professional in Human Resources: Employee Relations | 2h, 6m, 2s | Explore how HR supports employee policy, documentation, and the exit process. Prepares for the PHR® exam. |
Professional in Human Resources: Labor Relations | 1h, 39m, 3s | Examine how HR manages interactions with unions and contracts. Prepares for the PHR® exam. |
Professional in Human Resources: PHR Exam Summary | 23m, 40s | Gain final exam tips, study strategies, and bonus content for certification prep. Prepares for the PHR® exam. |
Summary: Catered to more strategic and organization-focused HR professionals, learn important knowledge and skills required to become an effective professional in Human Resources. You’ll explore what you need to advance your HR career, including recruiting skills, benefits knowledge, and more.
Title | Duration | Description |
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Senior Professional in Human Resources: Introduction to SPHR | 36m, 59s | Discover the qualifications for HR certification and the SPHR® exam structure. Try the HR skill assessment tool and build a personalized study plan. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Business Planning | 31m, 46s | Explore environmental considerations for developing successful businesses and tools to measure effectiveness. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Strategic Management | 41m, 50s | Learn methods and tools for analyzing organizational strength and developing HR strategies. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Business Leadership | 1h, 8m, 22s | Understand the distinction between leaders and managers and how leadership drives business success. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: HR Organization | 47m, 25s | Define HR’s purpose and function and explore roles, responsibilities, and measurements. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: HR Tools and Processes | 58m, 48s | Learn the essential tools and processes used by HR professionals to support strategic initiatives. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Talent Planning | 35m | Discover talent forecasting, flexible staffing, and workforce transitions. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Managing within the Law | 36m, 14s | Help managers stay compliant with employment laws and internal policies. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Talent Acquisition | 58m, 57s | Explore the recruiting lifecycle and legal foundations to improve hiring success. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Employee Management | 1h, 7m, 49s | From onboarding to offboarding, learn strategies to manage and support employees. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Organizational Development | 1h, 14m, 49s | Learn foundational concepts to promote healthy employee interaction and organizational success. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Performance Management | 1h, 19m, 43s | Examine the evolving challenges of performance management and HR’s support role. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Learning Management | 1h, 5m, 17s | Explore learning methodologies and HR's role in promoting lifelong employee development. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Job Architecture | 1h, 11m, 53s | Uncover processes behind salary setting and job valuation. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Compensation Management | 1h, 21m, 52s | Examine types of compensation and payroll responsibilities from the HR perspective. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Benefits Management | 1h, 24m, 30s | Explore mandatory and optional benefits, compliance rules, and plan risks. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Labor Relations | 1h, 23m, 18s | Understand how to manage effectively with or without union involvement. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Safety and Health | 1h, 8m, 25s | Learn about risk management and how to ensure safe working environments. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: Risk Management | 1h, 3m, 26s | Explore organizational risks including data, physical, and reputational risks. Prepares for the HRCI® SPHR® exam. |
Senior Professional in Human Resources: SPHR® Exam Summary | — | Get final exam tips, study strategies, and bonus content for recertification credit. Prepares for the HRCI® SPHR® exam. |
*Note: Some resources may not be available after FY25