All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device.
Skillport Reference Guides
Top Five Courses of the Month
The IT Training Branch presents the Microsoft 365 (M365) Learning Collection and Software Mentoring!
Federal employees, click the eLMS course number on the Weekly Schedule to register for the session of your choice in eLMS. FAA contractors, click the course in the Course Descriptions to register in MS Bookings.
|Weekly Schedule (excluding holidays)|
|10am ET||Software Mentoring||Software Mentoring||Software Mentoring||Software Mentoring||Software Mentoring|
|11am ET||FAA30070097:M365 - Introducing the Virtual Office||FAA30070103: M365 - Posts vs. Chat||FAA30070105: M365 - Manage Shared Files in the Cloud|
|12pm ET||Software Mentoring||Software Mentoring||Software Mentoring||Software Mentoring||Software Mentoring|
|1:30pm ET||FAA30070099: M365 – Teams 101||FAA30070102: M365 – Collaborate Using M365 Apps||FAA30070104: M365 - Organize and Facilitate a Teams Meeting|
|2:30pm ET||Software Mentoring||Software Mentoring|
|3pm ET||FAA30070101: M365 - Use Channels to Manage Your Workflow||FAA30070106: M365 - Manage Teams Files||FAA30070100: M365 - Fully Participate in a Teams Meeting|
Click the session you want to attend and complete your registration through Microsoft Bookings (FAA contractors).
Software Mentoring: IT Training Services provides one-on-one AND tailored group software mentoring sessions for you and your Team! Schedule a session today to get answers to specific software questions. You can also invite IT Training Services to your staff meeting! We can recommend how Microsoft 365 apps, with Teams as the hub, can support your unique business practices.
MS365 - Introducing the Virtual Office: he virtual office is today's workspace for communicating, collaborating, meeting, and working. We explore many M365 tools that support teamwork, whether working remotely or in the physical office.
MS365 - Teams 101: This Teams session provides tips on requesting a Teams site, setting up your workgroup, and adding Channels to your Teams site. We'll also discuss notifications and management options at the Team and Channel levels.
MS365 - Manage Teams Files: This session simplifies a significant aspect of the virtual office. We'll share tips on managing files efficiently from Teams, including file sharing, editing, and versioning.
MS365 - Posts vs. Chat: When should I use posts or chats? We'll give tips on formatting options, different communication strategies, and why to use one vs. the other.
MS365 - Fully Participate in a Teams Meeting: This session covers joining a meeting, using the Conversation and Participant panes, engaging with the presenter, and other participant features.
MS365 - Organize and Facilitate a Teams Meeting: This session covers scheduling a meeting, sharing your screen, managing your participants, and other organizer responsibilities.
MS365 - Collaborate Using M365 Apps: This session shares ways to collaborate in the virtual office. We'll share tips on using comments, conversations, task assignments, and versioning to get your workgroup collaborating like pros.
MS365 - Use Channels to Manage Your Workflow: This session goes into the features and functions of public and private Channels. We'll share some tips to give you some ideas on how Teams can improve your workflow.
MS365 - Manage Shared Files in the Cloud: Explore OneDrive, Teams, and SharePoint Online file storage and collaboration capabilities. We'll share the characteristics of each so you can decide how each option benefits your workgroup.
For additional assistance, please contact: David P-CTR Williams or Kimberly CTR Cooper in Microsoft Teams OR email: IT Training Services at 9-FAA-IT-Training-Services@faa.gov.
What is an Individual Development Plan?
How do I create an IDP?
Steps to the Career Planning Tool (CPT) supporting your Individual Development Plan (IDP) - This Job Aid leads the user through the thought processes, actions, and active hyperlinks to create an IDP, using the CPT resources and tools.
Can I download the IDP form without logging into eLMS?
If you work for ATO, their Line of Business (LOB) specific forms are located here and here.
For the ATO Sys Ops IDP form, it is located here.
Where is the item in eLMS that will store my IDP?
- Resource Center
- Mandatory Training
- I'm New
Need help? Visit the eLMS and Blackboard Resource Center for helpful job aids, standard operating procedures, videos, interactive demos, and frequently asked questions.
Are you current with your mandatory training? This is a friendly reminder to review your eLMS Assigned Training tile for training you are required to complete.
First time using eLMS? Take a look at our Welcome to eLMS job aid.
Be aware that it will take up to two weeks for you to gain access to eLMS. If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk.
- eLMS and BB Help Desk
- MyIT Help Desk
- System Requirements
For eLMS and Blackboard course issues please email email@example.com (Monday-Friday, 8 am to 7 pm Eastern Time).
eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).
***Chat and offline messages will not be answered on Monday, October 4th. Please email the helpdesk at firstname.lastname@example.org for assistance.***
Did you know that there are two separate Help Desks for eLMS or computer-related training issues? Are you confused about which Help Desk to contact? Please review our desk guide for more information.
To optimize your eLMS experience, make sure your system meets our ideal requirements. Select here for information on supported operating systems, browsers plugins, and other settings and requirements.
Even though eLMS works on Mozilla Firefox, Apple Safari, and Google Chrome, not all online courses function as they should within these browsers. Because of this, FAA employees and contractors should use Internet Explorer while taking online training within eLMS.
- eLMS Downtime
- Log in Guidance
Routine maintenance is performed in eLMS twice every month outside of normal FAA business hours. Please select here for more details and the monthly schedule.
If you are an FAA contractor, you MUST log in to your email account at least once every 90 days or your eLMS account will become inactive. If you have an inactive eLMS account, click here for instructions to re-activate your account. NOTE: Please contact your line-of-business IT Help Desk for password issues.
Users log into eLMS using FAA ITs MyAccess. For additional information please click here. If you do not have a fully enabled PIV card, go to https://IDMS.faa.gov to register your PIV card. For detailed instructions on the registration process, go to click here.
Need to reset your FAA network password? Follow these steps.