All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device.
Skillport Reference Guides
Top Five Courses of the Month
The IT Training Branch presents the Microsoft 365 (M365) Learning Collection and Software Mentoring!
What’s the benefit?
- You will receive an immediate reply with a link to add the session to your calendar.
- You will receive a reminder on the day before your session.
- You can cancel or reschedule your session using a link in the reply/reminder email.
The links below direct you to the Bookings calendar for each session:
Introducing the Microsoft 365 Virtual Workspace: The Microsoft 365 Virtual Office is today's work space for communicating, collaborating, meeting, and working virtually. We explore many of the M365 functions that support team work whether working remotely or in the physical office.
Use Apps to Collaborate in M365 and MS Teams: This session focuses on the collaborative tools built into MS Teams and the M365 Web Apps. We'll share tips on using Comments, Conversations, Task Assignment, and Versioning to get you collaborating like a pro.
Manage Your M365 Files in the Cloud: We have so many options for managing files. In this session we’ll compare OneDrive, Teams, and SharePoint Online. We’ll share the characteristics of each so you can decide how each option benefits your Team.
Teams Starters – Get Started with a Team: This Teams session provides tips on requesting a Teams site, setting up your Team, and adding Channels to your Team. We’ll also discuss notifications and management options at the Team and Channel levels.
Teams Starters – Use Channels to Manage Your Workflow: This session goes into the features and functions of public and private Channels. We’ll share some tips to give you some ideas on how Teams can improve your workflow.
Teams Starters – Posts vs. Chat: This session compares and contrasts Posts and Chats. We’ll give tips on using one vs. the other, formatting options, and different communication strategies.
Teams Starters – Manage Teams Files with SharePoint and OneDrive: This session simplifies a significant aspect of the virtual workspace. We’ll share tips on managing files efficiently using SharePoint and OneDrive, including file sharing, editing, and versioning.
Teams Starters – Organize and Facilitate a Teams Meeting: This session covers scheduling a meeting, sharing various views of your screen, managing your participants, and other organizer responsibilities.
Teams Starters - Fully Participate in a Teams Meeting: This session covers using the Conversation pane, using the Participant pane, engaging with the presenter, and other participant features.
LIMITED TIME ONLY!
Intro to Microsoft Bookings: During this session, we will demonstrate the administrative functions of Microsoft Bookings, including how to set up your calendar with the services you and your staff provide (offered July 23, 26, and 30 ONLY!!)..
What is an Individual Development Plan?
How do I create an IDP?
Steps to the Career Planning Tool (CPT) supporting your Individual Development Plan (IDP) - This Job Aid leads the user through the thought processes, actions, and active hyperlinks to create an IDP, using the CPT resources and tools.
Can I download the IDP form without logging into eLMS?
If you work for ATO, their Line of Business (LOB) specific forms are located here and here.
For the ATO Sys Ops IDP form, it is located here.
Where is the item in eLMS that will store my IDP?
- Resource Center
- Mandatory Training
- I'm New
Need help? Visit the eLMS and Blackboard Resource Center for helpful job aids, standard operating procedures, videos, interactive demos, and frequently asked questions.
Are you current with your mandatory training? This is a friendly reminder to review your eLMS Assigned Training tile for training you are required to complete.
First time using eLMS? Take a look at our Welcome to eLMS job aid.
Be aware that it will take up to two weeks for you to gain access to eLMS. If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk.
- eLMS and BB Help Desk
- MyIT Help Desk
- System Requirements
For eLMS and Blackboard course issues please email email@example.com (Monday-Friday, 8 am to 7 pm Eastern Time).
eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).
Did you know that there are two separate Help Desks for eLMS or computer-related training issues? Are you confused about which Help Desk to contact? Please review our desk guide for more information.
To optimize your eLMS experience, make sure your system meets our ideal requirements. Select here for information on supported operating systems, browsers plugins, and other settings and requirements.
Even though eLMS works on Mozilla Firefox, Apple Safari, and Google Chrome, not all online courses function as they should within these browsers. Because of this, FAA employees and contractors should use Internet Explorer while taking online training within eLMS.
- eLMS Downtime
- Log in Guidance
Routine maintenance is performed in eLMS twice every month outside of normal FAA business hours. Please select here for more details and the monthly schedule.
If you are an FAA contractor, you MUST log in to your email account at least once every 90 days or your eLMS account will become inactive. If you have an inactive eLMS account, click here for instructions to re-activate your account. NOTE: Please contact your line-of-business IT Help Desk for password issues.
Users log into eLMS using FAA ITs MyAccess. For additional information please click here. If you do not have a fully enabled PIV card, go to https://IDMS.faa.gov to register your PIV card. For detailed instructions on the registration process, go to click here.
Need to reset your FAA network password? Follow these steps.