Where FAA employees come to learn

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All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device.

Skillport Learning

In today’s fast-paced, technology driven world, you need access to learning whenever you have free time. Whether it is a short five minute video on a topic that interests you, or an e-book to read on the flight next week, Skillport gives you access to learning when you need it. Access thousands of books, videos, and audiobooks on the go, or at your desk.

Skillport Reference Guides

System Requirements

The IT Training Branch presents the Microsoft 365 (M365) Learning Collection and Software Mentoring!

Please view our calendars to register for the session(s) of your choice:

The IT Training Services Branch invites you to use Microsoft Bookings to register for Microsoft 365 sessions!
What’s the benefit?
  • You will receive an immediate reply with a link to add the session to your calendar.
  • You will receive a reminder on the day before your session.
  • You can cancel or reschedule your session using a link in the reply/reminder email.
Please share this news with your colleagues! We want to reach everyone in the FAAmily!!

The links below direct you to the Bookings calendar for each session:

Software Mentoring: IT Training Services provides one-on-one AND tailored group software mentoring sessions for you and your Team! Schedule a session today to get answers to specific software questions. You can also invite IT Training Services to your staff meeting! We can recommend how Microsoft 365 apps, with Teams as the hub, can support your unique business practices.

Introducing the Microsoft 365 Virtual Workspace: The Microsoft 365 Virtual Office is today's work space for communicating, collaborating, meeting, and working virtually. We explore many of the M365 functions that support team work whether working remotely or in the physical office.

Use Apps to Collaborate in M365 and MS Teams: This session focuses on the collaborative tools built into MS Teams and the M365 Web Apps. We'll share tips on using Comments, Conversations, Task Assignment, and Versioning to get you collaborating like a pro.

Manage Your M365 Files in the Cloud: We have so many options for managing files. In this session we’ll compare OneDrive, Teams, and SharePoint Online. We’ll share the characteristics of each so you can decide how each option benefits your Team.

Teams Starters – Get Started with a Team: This Teams session provides tips on requesting a Teams site, setting up your Team, and adding Channels to your Team. We’ll also discuss notifications and management options at the Team and Channel levels.

Teams Starters – Use Channels to Manage Your Workflow: This session goes into the features and functions of public and private Channels. We’ll share some tips to give you some ideas on how Teams can improve your workflow.

Teams Starters – Posts vs. Chat: This session compares and contrasts Posts and Chats. We’ll give tips on using one vs. the other, formatting options, and different communication strategies.

Teams Starters – Manage Teams Files with SharePoint and OneDrive: This session simplifies a significant aspect of the virtual workspace. We’ll share tips on managing files efficiently using SharePoint and OneDrive, including file sharing, editing, and versioning.

Teams Starters – Organize and Facilitate a Teams Meeting: This session covers scheduling a meeting, sharing various views of your screen, managing your participants, and other organizer responsibilities.

Teams Starters - Fully Participate in a Teams Meeting: This session covers using the Conversation pane, using the Participant pane, engaging with the presenter, and other participant features.


Intro to Microsoft Bookings: During this session, we will demonstrate the administrative functions of Microsoft Bookings, including how to set up your calendar with the services you and your staff provide (offered July 23, 26, and 30 ONLY!!)..

What is an Individual Development Plan?

An Individual Development Plan (IDP) is a tool to assist employees in career and personal development. Its primary purpose is to help employees reach short and long-term career goals, as well as improve current job performance. An IDP is not a performance evaluation tool or a one-time activity. It should be looked at like a partnership between the employee and the supervisor. It involves preparation and continuous feedback.

How do I create an IDP?

There is a job aid on the Resource Center that walks you through the entire process of how to upload your IDP into eLMS.

Steps to the Career Planning Tool (CPT) supporting your Individual Development Plan (IDP) - This Job Aid leads the user through the thought processes, actions, and active hyperlinks to create an IDP, using the CPT resources and tools.

Can I download the IDP form without logging into eLMS?

Yes, you can download the form for general FAA use here.

If you work for ATO, their Line of Business (LOB) specific forms are located here and here.

For the ATO Sys Ops IDP form, it is located here.

Where is the item in eLMS that will store my IDP?

Helpful Resources

  • eLMS and BB Help Desk
  • MyIT Help Desk
  • System Requirements
  • eLMS Downtime
  • Log in Guidance