All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device.
Skillport Reference Guides
Top Five Courses of the Month
The IT Training Branch is pleased to announce Microsoft 365 (M365) Learning Collection and Software Mentoring!
Microsoft 365 Learning Collection
Topics and Session Descriptions:
Introducing Microsoft 365 Virtual Workspace: The M365 virtual workspace has been around for a while, BUT it’s become something that is easily accessible for working on the go. This session introduces you to the benefits of the M365 cloud. Topics include File Storage on the Cloud, Teams as the Hub of the Virtual Workspace, and Adjusting from a Physical to a Virtual "Office".
Using Microsoft 365 Application within Teams: Microsoft Teams is called “The Hub for Teamwork.” In this session, we share tips for maximizing Teams on the web. We’ll touch on communicating effectively, organizing meetings, and managing files—all from Microsoft Teams on the web. Topics include Using Teams as your Virtual Office, Setting up a Team and Channels, and Using M365 Apps from Teams.
Manage Your Files in the Cloud: We have so many options when it comes to managing files. In this session we’ll compare OneDrive, Teams, and SharePoint Online. We’ll share characteristics of each so you can decide how each option benefits your team.
Get Started with a Team: This Teams session provides tips on requesting a Team, setting up your Team, and adding Channels to your Team. We’ll also discuss notifications and management options at the Team and Channel levels.
Use Channels to Manage Your Workflow : This Teams session goes into the features and functions of public and private Channels. We’ll share some tips to give you some ideas how Teams can really improve your workflow.
Posts vs. Chat: This Teams session compares and contrasts Posts and Chats. We’ll give tips when to use one or the other, how to use formatting options, and other communication strategies.
Managing Teams Files Using SharePoint and OneDrive: This Teams session simplifies a major aspect of the virtual workspace. We’ll share tips on how to manage files efficiently using SharePoint and OneDrive, including file sharing, editing, and versioning.
Organize and Facilitate a Teams Meeting: This Teams session covers scheduling a meeting, sharing various views of your screen, managing your participants, and other organizer responsibilities.
Fully Participate in a Teams Meeting: This Teams session covers using the Conversation pane, using the Participant pane, engaging with the presenter, and other participant features.
Software Mentoring is Available!
IT Training is providing one-on-one and group software mentoring sessions!! These sessions are to help you get answers to your software questions to perform specific tasks in a Microsoft 365 application! The one-on-one sessions take place on a continuous weekly schedule (Eastern Time). EMAIL us to find out what’s available. Group mentoring sessions are available upon request to support your teams in maximizing M365 applications to continue achieving great results in a virtual workspace. You may also contact us via MS Teams Chat individually to request software mentoring:
|Day||Session 1||Session 2||Session 3|
|Monday||10am to 10:30am||12pm to 12:30pm||2:30pm to 3pm|
|Tuesday||10am to 10:30am||12pm to 12:30pm|
|Wednesday||10am to 10:30am||12pm to 12:30pm||3pm to 3:30pm|
|Thursday||10am to 10:30am||12pm to 12:30pm|
|Friday||10am to 10:30am||12pm to 12:30pm|
What is an Individual Development Plan?
How do I create an IDP?
Steps to the Career Planning Tool (CPT) supporting your Individual Development Plan (IDP) - This Job Aid leads the user through the thought processes, actions, and active hyperlinks to create an IDP, using the CPT resources and tools.
Can I download the IDP form without logging into eLMS?
If you work for ATO, their Line of Business (LOB) specific forms are located here and here.
For the ATO Sys Ops IDP form, it is located here.
Where is the item in eLMS that will store my IDP?
- Resource Center
- Mandatory Training
- I'm New
Need help? Visit the eLMS and Blackboard Resource Center for helpful job aids, standard operating procedures, videos, interactive demos, and frequently asked questions.
Are you current with your mandatory training? This is a friendly reminder to review your eLMS Assigned Training tile for training you are required to complete.
First time using eLMS? Take a look at our Welcome to eLMS job aid.
Be aware that it will take up to two weeks for you to gain access to eLMS. If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk.
- eLMS and BB Help Desk
- MyIT Help Desk
- System Requirements
For eLMS and Blackboard course issues please email email@example.com (Monday-Friday, 8 am to 7 pm Eastern Time).
eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).
Did you know that there are two separate Help Desks for eLMS or computer-related training issues? Are you confused about which Help Desk to contact? Please review our desk guide for more information.
To optimize your eLMS experience, make sure your system meets our ideal requirements. Select here for information on supported operating systems, browsers plugins, and other settings and requirements.
Even though eLMS works on Mozilla Firefox, Apple Safari, and Google Chrome, not all online courses function as they should within these browsers. Because of this, FAA employees and contractors should use Internet Explorer while taking online training within eLMS.
- eLMS Downtime
- Log in Guidance
Routine maintenance is performed in eLMS twice every month outside of normal FAA business hours. Please select here for more details and the monthly schedule.
If you are an FAA contractor, you MUST log in to your email account at least once every 90 days or your eLMS account will become inactive. If you have an inactive eLMS account, click here for instructions to re-activate your account. NOTE: Please contact your line-of-business IT Help Desk for password issues.
Users log into eLMS using FAA ITs MyAccess. For additional information please click here. If you do not have a fully enabled PIV card, go to https://IDMS.faa.gov to register your PIV card. For detailed instructions on the registration process, go to click here.
Need to reset your FAA network password? Follow these steps.