All FAA Employees have access to Skillsoft courses in eLMS as well as Skillsoft Books, Videos, and Audiobooks on the Skillport application you can access on your computer, or your mobile device.
Skillport Reference Guides
Top Five Courses of the Month
On-Demand Training Aids
This Month's top Training Aids
Take 5 To Learn (T5TL) delivers short training videos and guides that will help you at work. Videos are generally less than 5 minutes in length and are available to FAA employees and Contractors.
Latest T5TL Videos:
|OneDrive Guides (text based guides)|
|OneDrive Videos (video based guides)|
|What's Microsoft Teams? Be sure to view the articles attached.|
|Welcome to MS Teams (understanding what teams is and how it can help you)|
|Adobe Acrobat DC: Creating a PDF File in Adobe Acrobat DC|
|Microsoft Word 2016: Selecting and Editing Chart Data|
|Microsoft OneDrive Demonstration||7/15/2020 1:30pm ET|
|Microsoft OneDrive Demonstration||7/23/2020 1:30pm ET|
The Customer Experience and Innovation Branch would like to invite you to attend a Microsoft Teams Demo!
Demos will take place from 1:30pm– 2:30pm ET on:
- July 9th
- July 14th
- July 16th
- July 22nd
- July 28th
To join a live demo from your computer:
- Click to Join: https://faavideo.zoomgov.com/j/16140065389
- Required Password: 265920
- Phone Audio: 1-888-924-3239 or 1-571-302-4908; enter Meeting ID: 161 4006 5389
- Password: 265920
Kindly mute your video and audio when you enter the room.
There is a 300 max allowed per zoom session.
There is no registration. Click the zoom link to join, and enter the passcode.
Please login to zoom disconnected from VPN to help reduce technical issues during the demo.
More IT Training Services Resources
Visit the IT Training Services Website
What is an Individual Development Plan?
How do I create an IDP?
Can I download the IDP form without logging into eLMS?
If you work for ATO, their Line of Business (LOB) specific forms are located here and here.
For the ATO Sys Ops IDP form, it is located here.
Where is the item in eLMS that will store my IDP?
- Resource Center
- Mandatory Training
- I'm New
Need help? Visit the eLMS and Blackboard Resource Center for helpful job aids, standard operating procedures, videos, interactive demos, and frequently asked questions.
Are you current with your mandatory training? This is a friendly reminder to review your eLMS Assigned Training tile for training you are required to complete.
First time using eLMS? Take a look at our Welcome to eLMS job aid.
Be aware that it will take up to two weeks for you to gain access to eLMS. If after two weeks you still do not have access to eLMS, email the eLMS and Blackboard helpdesk.
- eLMS and BB Help Desk
- MyIT Help Desk
- System Requirements
For eLMS and Blackboard issues please email email@example.com (Monday-Friday, 8 am to 7 pm Eastern Time).
eLMS Chat Support - Chat with a live helpdesk agent (Monday - Friday, 9am to 4pm Eastern Time).
Did you know that there are two separate Help Desks for eLMS or computer-related training issues? Are you confused about which Help Desk to contact? Please review our desk guide for more information.
To optimize your eLMS experience, make sure your system meets our ideal requirements. Select here for information on supported operating systems, browsers plugins, and other settings and requirements.
Even though eLMS works on Mozilla Firefox, Apple Safari, and Google Chrome, not all online courses function as they should within these browsers. Because of this, FAA employees and contractors should use Internet Explorer while taking online training within eLMS.
- eLMS Downtime
- Log in Guidance
Routine maintenance is performed in eLMS twice every month outside of normal FAA business hours. Please select here for more details and the monthly schedule.
If you are an FAA contractor, you MUST log in to your email account at least once every 90 days or your eLMS account will become inactive. If you have an inactive eLMS account, click here for instructions to re-activate your account. NOTE: Please contact your line-of-business IT Help Desk for password issues.
Users log into eLMS using FAA ITs MyAccess. For additional information please click here. If you do not have a fully enabled PIV card, go to https://IDMS.faa.gov to register your PIV card. For detailed instructions on the registration process, go to click here.
Need to reset your FAA network password? Follow these steps.